Legal
Accessibility statement
Last updated 27 September 2026
This statement applies to the Pixtrait website and app.
1. Our commitment
We want everyone to be able to create a professional headshot. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA and to make reasonable adjustments in line with the Equality Act 2010.
2. What you should be able to do
- Navigate every page using a keyboard alone, with visible focus.
- Use a screen reader, with labelled buttons, form fields and descriptive image text.
- Zoom text up to 200% without losing content.
- Read text with sufficient colour contrast.
- Reduce motion using your device's reduced-motion setting.
- Use the site comfortably on phones and tablets.
- Sign in with a code sent by email instead of remembering a password.
3. Known limitations
- The draggable before-and-after comparison may be hard to use with some assistive technology; the original and result images are also available separately.
- The crop tool relies on dragging; ready-made crop sizes can be downloaded instead.
- Generated headshots have general descriptions rather than detailed alt text.
- Stripe's payment pages are provided by Stripe and follow their own accessibility standards.
4. Getting help or another format
If you have difficulty using Pixtrait or need information in another format, email our contact form or use our contact page. Tell us what you need and we will reply within 5 working days and, where we can, help you create your headshot another way.
5. Reporting problems and escalation
We welcome reports of accessibility problems and use them to improve. If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS).
6. How we test and review
We test with keyboard navigation, screen readers and automated checks when we release new features. This statement was last reviewed in September 2026.
Pixtrait is a trading name of Ceeb Moz Ltd, a company registered in England and Wales (company number 16399132). Registered office: Office 109, 200 York Way, London, N7 9AX, United Kingdom.